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When our customers use a 4G LTE wireless device (such as a smartphone or a data router) to apply on line for their Permanent Fund Dividend, the State of Alaska's system appears to receive an alert that the IP Address being used to submit the information is from outside of Alaska. This IP Address is used even when a customer is physically in Alaska. This is because Copper Valley uses Verizon 4G LTE network for routing traffic and Verizon's switch is located in Seattle.
In the past, the State has requested a letter from Copper Valley supporting your Permanent Fund Dividend application. While Copper Valley cannot definitively state that you were in Alaska at the time you applied for the Permanent Fund Dividend, we can confirm that the registered location for the IP Address is not a valid method for the State to determine our customers' location because it will always show as being outside of Alaska.
To request this letter, please contact our offices by phone or email and we'll be pleased to provide it for you.